At sdgallery.in, we ensure safe and timely delivery of our products to customers within Delhi only. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
Please read this policy carefully before placing an order.
1. Shipping Coverage Area
sdgallery.in:
- Delivers only within Delhi
- Does not ship to other cities, states, or countries
- Accepts orders only when the delivery address is located in Delhi
Orders placed with addresses outside Delhi may be cancelled.
2. Order Processing Time
Once an order is placed:
- Orders are processed within 1–2 working days
- Order confirmation is sent after successful payment
- Dispatch timelines depend on product availability
Orders placed on Sundays or public holidays are processed on the next working day.
3. Delivery Timeframe
Delivery timelines within Delhi generally follow:
- 2–5 working days after dispatch
- Delivery time may vary depending on location, traffic, and weather conditions
We always try to deliver orders as quickly as possible.
4. Shipping Charges
- Shipping charges (if applicable) are clearly mentioned at checkout
- Charges may vary based on order size, weight, or delivery location
- Any promotional free-shipping offers will be mentioned on the website
5. Delivery Method
sdgallery.in uses:
- Local delivery partners
- Trusted courier services within Delhi
Products are packed carefully to avoid damage during transit.
6. Delivery Attempts
- Our delivery partners will attempt delivery at least once
- If delivery fails due to incorrect address or unavailability, re-delivery may be scheduled
- Additional delivery attempts may attract extra charges
Please ensure your address and contact details are correct.
7. Delayed Delivery
Delivery may be delayed due to:
- Weather conditions
- Traffic restrictions
- Natural events
- Public holidays
- Unforeseen operational issues
sdgallery.in is not responsible for delays beyond our control but will assist customers wherever possible.
8. Receiving the Order
At the time of delivery:
- Please check the package before accepting
- If the package appears damaged, inform the delivery person immediately
- Report any issues within 48 hours of delivery
9. Incorrect Address Responsibility
sdgallery.in is not responsible for:
- Delays or non-delivery due to incorrect or incomplete addresses
- Orders delivered to the address provided by the customer
Please double-check your delivery details while placing the order.
10. Order Tracking
If tracking is available:
- Tracking details will be shared via email or message
- Customers can contact us for delivery status updates
11. Shipping Policy Changes
sdgallery.in reserves the right to:
- Modify shipping timelines or charges
- Update this policy without prior notice
Any changes will be updated on this page.
12. Legal Jurisdiction
This Shipping Policy is governed by:
- Consumer Protection Act, 2019
- Information Technology Act, 2000
All disputes are subject to Delhi jurisdiction only.
13. Contact Information
For shipping-related queries, contact us at:
Website: https://sdgallery.in
Email: [Add your official email]
🌿 Final Note from sdgallery
We aim to provide a smooth and transparent delivery experience for all our Delhi customers. Thank you for trusting sdgallery.in for your gardening needs.