Privacy Policy
Learn how SD Gallery handles information when you browse our website, place an order or contact us.
On this page
Introduction
This Privacy Policy explains how SD Gallery (sdgallery.in) handles information when you browse our website, place an order or contact us. By using this website, you agree to the practices described here.
Information We Collect
Depending on how you use the website, we may collect the following.
Details you give us
Your name, mobile number, email address and delivery address when you place an order, create an account, or send an enquiry through our Contact Us form or WhatsApp.
Account and wishlist
If you create an account or use the wishlist, the details linked to your account and the products you save.
Reviews and comments
Anything you choose to write in a product review or comment, along with the name and email you enter.
Order and payment information
The products you order and your order status. Online payments are handled through Razorpay; Cash on Delivery orders are paid at delivery.
Technical information
Your IP address, browser type and device information, which our web host and website receive when a page loads.
How you reached us
When you place an order, WooCommerce may record where your visit came from (for example, a referring website) and basic details about your session, and keep them with the order.
If you type your email address in the checkout form, it may be sent to our email tool (Hostinger Reach) before you finish placing the order, so that unfinished checkouts can be recognised.
How We Use Information
We use your information to:
- Respond to your enquiries and messages
- Process, confirm and deliver your orders, and take payment
- Provide product information and support
- Run your account and wishlist, where you use them
- Improve the content and usability of our website
- Help keep the website and its users safe
We do not sell or rent your personal information.
How Information Is Shared
We share information only as needed to run the website and fulfil your order, for example with:
- Razorpay, to process online payments
- Our web host and email tool provider (Hostinger), which run the website and handle the email tool mentioned above
- Those who deliver your order, who receive the delivery details needed to reach you
Cookies
Cookies are small files stored by your browser. Our website uses cookies that are needed for shopping to work, such as keeping your cart, remembering products you viewed recently, keeping you signed in to your account and keeping your wishlist.
We do not currently use analytics or advertising cookies. You can block or delete cookies in your browser settings, but parts of the website, such as the cart and checkout, may then not work.
Third-Party Services
Some services used on our website are provided by other companies, which have their own privacy policies.
Razorpay
Processes online payments. Razorpay Privacy Policy
Hostinger
Hosts the website and provides the email tool connected to it. Hostinger Privacy Policy
Google Fonts
Loads the fonts used on our pages, so your browser contacts Google servers when a page loads.
Google Maps
Shown on the Contact Us page, so your browser contacts Google when that page loads.
Security
We take reasonable steps to protect the information you give us, and our website is served over HTTPS. No website or method of storage is completely secure, so we cannot guarantee absolute security.
Retention
We keep information for as long as it is needed for the purposes described in this policy, such as handling your order, answering your enquiry and keeping our records.
Your Choices
You can contact us to:
- Ask about the information we hold about you
- Ask us to correct or delete it
- Withdraw your consent to how we use it
Please contact us with your request and, if it is about an order, your order number.
Children
Our website is not intended for children under 13, and we do not knowingly collect information from them.
External Links
Our website links to other websites and apps, such as WhatsApp, Instagram, Facebook and YouTube. We are not responsible for their content or privacy practices, so please read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be on this page.
Contact
If you have a question about this Privacy Policy or how your information is handled, please contact SD Gallery through the Contact Us page or WhatsApp.
Questions About Privacy?
If you would like to know more about how your information is handled, get in touch with SD Gallery.
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